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About us

Smart Hotels & Hostels is a modern network of accommodation facilities with more than 21 years of market experience. We are present on the Central European market and unite 7 high standard hostels and 2 modern hotels in 6 cities - Kraków, Warsaw, Wroclaw, Poznań, Bratislava and Innsbruck.

MODERNITY

Thanks to our dynamic growth in recent years, we have been able to successfully find new desired locations for our services. Good examples are the Traffic Hotel in Poznań, which has become one of the most popular and highest rated hotels in this city, or the Marmota Hostel, beautifully situated in the capital of the Austrian Alps, Innsbruck, which offers an unforgettable view from its windows and a relaxing atmosphere.

EXPERIENCE

We have over 21 years of market experience and always attach great importance to the suggestions and opinions of our customers - this allows us to improve our offer every year and adapt our structure and the quality of rooms to the expectations of our guests. We specialize mainly in organizing group stays, the booking of which is supervised by the highly trained staff of our group service department. We invite you to familiarize yourself with our offer and strongly encourage you to use our services.

News

Our properties

Hostel Atlantis

Krakow
ul. Dietla 58

Hostel DD Downtown

Krakow
ul. Pędzichów 9

Hostel Premium

Krakow
ul. Pomorska 2

Hostel Tatamka

Warsaw
ul. Tamka 30

Hotel Traffic

Poznan
ul. Niezłomnych 1c

Hotel Traffic

Wroclaw
ul. Świdnicka 28

Hostel Marmota

Innsbruck
Tummelplatzweg 2

Hostel Patio

Bratislava
Špitálska 35

Hostel Freedom

Krakow
Pomorska 2

Apartamenty Fresh

Krakow
Radziwiłłowska 13

Group offer

We would like to invite customers who organize group stays to use our facilities in Kraków, Warsaw, Poznań, Innsbruck and Bratislava. Smart Hotels & Hostels' offer is the perfect alternative to expensive hotels - the quality of our services meets hotel standards while maintaining an unrivalled low price of stay. We specialize in providing services for school and youth groups. Every year we provide services for more than 200 groups of various sizes from small (up to 20 people) to groups of more than 100 people.

Excellent location

All of our facilities are located in the city centres, near the most important tourist attractions as well as key facilities from the perspective of a business client, such as convention centres or fairs.

Unrivalled prices

We ensure extremely attractive financial terms by offering significant discounts for organized groups. Tour operators and long-term partners can rely on dedicated promotional rates that allow for substantial cost optimization for every trip.

Comprehensive Services

The diverse layout of our rooms as well as an extensive network of entities that cooperate with us allows us to offer cost-effective packages as well as extensive services including catering, organization of stay, trips, guided tours and transport.

Quick and efficient service

We distinguish ourselves through a personalized approach and rapid response times to inquiries. We are fully flexible and can easily tailor our offer to meet your specific requirements, guaranteeing professional support from a dedicated account manager at every stage of the booking process.

The best base for big groups in Kraków

We are able to accommodate the biggest number of guests among Kraków's hostels - our facilities have space for more than 350 guests, which allows us to accommodate even extremely large groups.

Business services

The Traffic Hotel is an optimum facility for business clients staying in Poznań - we are located near the Poznań International Fair. Moreover, we offer modern and comfortable rooms with bathrooms and TVs as well as a conference hall.

Need to book accommodation for a group?

Contact us!

Groups

Company structure

Henryk Miszalski

Co-owner, Analysis & Development

Mateusz Wąsik

Co-owner, Project Manager

Elżbieta Wolska

Co-owner, HR

Mikołaj Wolski

Co-owner, IT & Finance

Łukasz Szafraniec

Finance

Arkadiusz Piech

E-marketing & Web Development

Konrad Kochanik

Graphic Design

Paweł Majewski

Marketing Analysis & Software

Sabina Karpińska

Quality Manager

Anna Miszalska

Krakow Revenue Manager

Kamil Lurie

Contracting & Revenue Manager

Magdalena Szczykutowicz

Revenue Manager

Dariusz Fatla

Head of Reception Supervisors

Adrianna Kaufmann-Matusewicz

HR Manager

Filip Kijowski

Junior HR Specialist

Klaudia Domżał

Customer Service

Justyna Zając

Office & Group Reservations

Artur Wasilewski

DD Downtown Hostel Manager
Fresh Apartments Manager

Łukasz Leśniak

Atlantis Hostel Manager

Anna Burek

Premium Hostel Manager

Sebastian Kozak

Tatamka Hostel Manager

Patrycja Chwastek

Traffic Poznan Hotel Manager

Dominika Gwóźdź

Traffic Wroclaw Hotel Manager

Aleksandra Chwalińska

Marmota Hostel Manager

Daniel Laurinec

Patio Hostel Manager

Oskar Volgyfy

Patio Hostel Manager

Smart Hotels & Hostels in numbers

PEOPLE EMPLOYED DURING HIGH SEASON
GROUPS SERVED EVERY YEAR
YEARS OF EXPERIENCE
BEDS AVAILABLE ALL-YEAR-ROUND

Smart Hotels & Hostels job opportunities

Pracownik sprzątający

tatamka
Hostel Tatamka
Warsaw

Personel sprzątający na weekendy i święta

atlantis
Hostel Atlantis
Krakow

Recepcjonista/-stka w hostelu Dizzy Daisy

downtown
Hostel DD Downtown
Krakow

Don't see an offer for you? Send your CV to: rekrutacja@shh.travel

CSR - Corporate Social Responsibility

For many years, our company has been undertaking various activities benefiting the local environments in which we operate. We try to be socially responsible for local matters and support community activities. Below, you can find the list of some activities in which we took part.

Certificates

In our activity, we want the high quality of our services to be an indicator and to provide certainty to our customers that during the stay in our facility they can feel safe and comfortable. Numerous awards and certificates granted to us are the proof of the above. We are also members of various chambers and industry-specific associations.

  • Certificate Membership Certificate of the Polish Chamber of Youth Tourism in 2010
  • Certificate Membership Certificate of the Krakow Chamber of Tourism in 2010
  • Certificate Participation in Conference related to "Safety of youth during leisure and tourism" in 2011
  • Certificate Membership Certificate of the Polish Chamber of Youth Tourism in 2011
  • Certificate Membership Certificate of the Krakow Chamber of Tourism in 2012
  • Certificate Membership Certificate of the Polish Chamber of Youth Tourism in 2012
  • Certificate Membership Certificate of the Polish Chamber of Youth Tourism in 2013
  • Certificate Membership Certificate of the Krakow Chamber of Tourism in 2013
  • Certificate Membership Certificate of the Polish Chamber of Youth Tourism in 2014
  • Certificate Membership Certificate of the Polish Chamber of Tourism in the 2014/2015 season
  • Certificate Membership Certificate of the Polish Chamber of Youth Tourism in 2015
  • Certificate Membership Certificate of the Krakow Chamber of Tourism in 2015
  • Certificate Silver Badge of the Polish Chamber of Youth Tourism awarded in 2015
  • Certificate Membership Certificate of the Polish Chamber of Tourism in the 2015/2016 season
  • Certificate Odys Award 2016 for "Peaceful Invasion of Krakow Hostels in Europe"
  • Certificate Odys Award 2016 for "Peaceful Invasion of Krakow Hostels in Europe"
  • Certificate Honorary Diploma of the Polish Chamber of Youth Tourism for the 15th anniversary of operations of the above Chamber in 2016
  • Certificate Membership Certificate of the Polish Chamber of Youth Tourism in 2016
  • Certificate Membership Certificate of the Polish Chamber of Youth Tourism in 2017

Investment cooperation

Our company is constantly looking for development opportunities. Our interests focus primarily on real estate in the largest Polish cities.

 

We are looking for buildings with the following characteristics:

Investment

- usable area minimum 1000 m2

- objects adapted or adaptable for hotel facilities.

- located in centers or near important transport hubs in large and medium-sized cities in Poland.

- both newly constructed buildings and historic tenement houses.

 

We are willing to participate in the project already at the design stage of the target building.

 

We offer one of two possible cooperation models to interested entities:

 

1. Leasing the building from the contractor, in which we run a hotel facility on our own account and under our own brand.

In this model, after leasing the facility, Smart Hotels & Hostels introduces its own brand to the facility and organizes the hotel operation. This model assumes that SH&H bears all costs and risks of operational hotel activity (including the cost of lease or rent) but also retains the profit from the activity.

 

2. Management of the hotel facility on behalf of the owner.

In this model, the property owner prepares the hotel for operation (often in consultation with the hotel brand based on a franchise agreement). Smart Hotels & Hostels undertakes to conduct the operational activity of the hotel on behalf of the owner in accordance with the franchisor guidelines. Costs and profits from the activity are borne and collected by the property owner, while the operator collects remuneration for managing the facility.

 

Our over twenty years of experience and the competence of our team make us ready for both cooperation models. At the same time, one of the features of our company is flexibility, so we are open to deviations from established cooperation patterns. We invite persons and companies interested in leasing real estate or handing it over for management for a longer period to contact us.

E-mail: inwestycje@shh.travel

Cel Projektu: "Dotacja na kapitał obrotowy dla SH&H SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ SPÓŁKA KOMANDYTOWA" określonego we wniosku o dofinansowanie nr POIR.03.04.00-12-0420/20

Wartość projektu: Całkowity koszt realizacji Projektu wynosi 99 183,93 zł   |   Wkład Funduszy Europejskich: Całkowita kwota wydatków kwalifikowalnych wynosi 99 183,93 zł

Firma SH&H spółka z o.o. spółka komandytowa pozyskała Subwencję Finansową - podmiotem udzielającym wsparcia był Polski Fundusz Rozwoju, ul. Krucza 50, 00-025 Warszawa